Refund policy

Returns and Exchanges

We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a straightforward returns and exchanges process for unworn items in their original condition.

• Items can be returned or exchanged within 14 days of purchase.
  
  

• The item must be unused, unwashed, and in its original packaging with all tags attached.
  
  

• Returns and exchanges are only accepted for unworn items that are free from stains, odours, or any damage.
  
  

• Customers are responsible for return and exchanges shipping costs unless the item is faulty or incorrect - In case of faulty or incorrect, contact us here with order details.
  
  

• Exchanges are accepted for colour or size, subject to stock availability.
  
  

• To initiate returns and exchanges, contact us here with order details.
  
  
• Returns without prior contact with our customer service will not be accepted and are not eligible for a refund.
  
  

• Refunds will be processed within 7-10 business days after receiving the returned item. The refund will be issued to the original payment method.
  
  

Payment

• We accept payments via various payment methods such as credit/debit cards, Shop Pay and PayPal.
  
  
• All transactions are processed securely to ensure your payment information is protected.
  
  
• Customers are responsible for any applicable taxes or duties.
  
  
• Orders will only be processed once payment is successfully received.
  
  
• If you encounter any payment issues, please contact us here with order details.